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Contact Keyholders Costa Blanca | Property Management
- FAQS
Questions & Answers
Here are answers to some common questions about our services. For anything more, feel free to reach out – we’re here to help!
Why do we consider ourselves a responsible and eco-friendly company?
We prioritise environmentally friendly practices by using the latest ecological technologies and working only with registered partners who share our commitment to sustainability.
Are cleaning hours included in the service packages?
No, cleaning hours are billed separately. Our cleaning rates are €15 per hour, or €20 per hour for post-construction cleaning.
If I am admitted to a hospital, will I have access to an interpreter?
Yes, our interpreter service is available for hospital visits and health centres as part of our Medical Pack.
How many direct debits can I change per year?
You may change one direct debit per company per year (e.g., one for Iberdrola, one for Aguas, etc.).
Are budgets provided in person?
Yes, we visit your home with the technicians to assess your needs and provide an accurate, personalised budget.
If my tenants arrive after 8pm, will they still be received?
Absolutely, we welcome your tenants at any time. For arrivals after 8pm, a supplemental fee will apply.